What makes a leader? Learn the 5 components of Emotional Intelligence and how EI translates into job performance.

Listen to Richard’s Interview with J.V. Crumb III …

This time of year, when up to 45% of people around the world are thinking about their New Year’s resolutions, I’m wondering about the 8% who actually follow through. What makes this very small percentage of people succeed, when so many others fail?

Cultural differences around the world can manifest in various ways in the workplace. Here’s what I’ve learned about adapting my personal work style to various cultures.

When I first joined the family business the company had LOTS of meetings that lasted for hours – sound familiar? Here are 4 foolproof ways to make all your meetings more productive—and a whole lot shorter.

Many applicants possess real skills that may not be reflected in their professional history or educational experience. If we continue to rely on the old models for hiring, we may be overlooking …

When the information we want to convey is neatly packaged within the familiar construct of a compelling narrative, it instantly becomes both more relatable ​and​ more memorable.

What’s your secret for finding great employees? The answer isn’t what you may think – the best “hire” could already be right under your nose.

Understanding the basic truths that define you should be a critical first step in everyone’s leadership journey. Personality tests can dramatically streamline the process of self-discovery.

Many of the qualities that make a great leader can go hand-in-hand with ego-dominated behavior. Here are four ways your ego could be stunting your career…and how to keep it in check.

Leverage the benefit of setting 90-day goals and 90-day action plans to celebrate your wins four times a year or get back on track if you are not where you want to be.

Maybe you’ve heard the wonderfully descriptive (yet unflattering) term “seagull manager” – I’ve met hundreds of employees who have begrudgingly worked for this kind of manager. Learn 6 tips to help you be more positively defined.

Learn why vacationing is some of the most important work you’ll do all year…

Job #1 is making yourself redundant from the day-to-day running of the business so you can do the things ONLY you can do – here are five essential tips to set you on your way…

Take your business to the next level when you start cultivating the “5 Cs of Trust.”

Here are three tips for fostering “possibilities, options, alternatives and creativity” in your company.

Here are a few compelling arguments for the idea of argument, along with a few tips for creating reasonable guard rails to keep heated conversations on track.

Here are three essential tips to make your business “failures” the building blocks to future success.

I’ve rounded up three of the most challenging trends I’ve been discussing with my clients in recent months, along with some proposed solutions.